F.A.Q.
What area do you service?
We service all of New England & New York! We also do not charge any travel fees!
Do you have insurance?
Yes. We have liability insurance. Most event venues will ask you or us about this, but no worries, we are 100% fully covered.
How much do you charge?
Complete our form under the "Contact Us" tab on the top right and we will provide you with a quote for your event. We have extremely competitive prices and our packages have more to offer than anyone else in the business. Different promotions are usually running throughout the year and we will automatically include this in your price quote!
What if there is a mechanical failure during the event?
We are the only company that will GUARANTEE a back-up Computer, Printer & Camera on-site for every event we do! I can't stress the importance of this on your big day!! It's our secret weapon for keeping a great track record and eliminating any major issues that may come up... and trust us (most companies will never say it) but when working w/ technology things can happen. Our on-site attendant will work as fast as possible to resolve any issues. Any down time other than routine changing of printer materials will result in a pro-rated refund for the down time. Changing of printer materials takes 5-10 minutes.
How fast do the photos print out?
The Printer is one of the most important parts to a photo booth. We use the fastest and most efficient printer in the business! We are able to print two 2x6 strips every 8 seconds!! (3x faster than most printers...very important!) This enables the line to move very fast! Be careful of some photo booth rental companies, using cheaper ink-jet printers as the quality is extremely low and print speed is much slower.
Do you recommend an "open" style Photo Booth?
Although our booth does have open capability, we do not recommend it for most events (especially weddings). Any open style booth is extremely bright and can be a huge eye sore to your room. Our enclosed booth specifically has black out drapes to avoid this very thing! Be very careful of some companies using cheap see-through curtains. Make sure to ask them what they use and see pictures to back it up.
Are the photos of high quality?
Yes! With our state of the art computer, printer and digital camera we produce the highest quality photos that are clear and vibrant with natural tones. All prints have a matte finish and will last a lifetime.
Are there unlimited prints?
Yes we print UNLIMITED pictures! Meaning your guests can go into the booth as many times as they want and everyone will get a copy! For example, if nine people go into the booth, we will print ten copies! Nine for your guests and then one for your scrapbook!
How big is the Photo Booth?
The photo booth is approximately 5x5 feet and 7 feet tall. We can pretty much fit anywhere!
Do you offer discounts during the weekday?
Yes, we offer a considerable discount for any event Monday through Thursday!
Are there limitations as to where the photo booth can be set-up?
We can be set-up anywhere as long as we are within 50 feet of an electrical outlet.
Can the photo booth be set-up outside?
Yes, but we do need to be covered or have some kind of shelter to avoid harsh weather.
Do you drop the photo booth off and leave?
No, a staff member will stay with the booth throughout your event. We make sure everything is running smoothly and assist guests in using the booth. We also print all the pictures and help create your scrapbook. Delivery, set-up, operation and break down is all included!
What is your Video Message option?
Our Video Message option is FREE OF CHARGE. During every photo taking session your guests can choose to leave you a video message of congratulations. This allows your videographer to concentrate on the fun things. No more interruption from a microphone being passed around the tables!
How many people can fit inside the photo booth?
Normally, we can fit up to 8-10 adults comfortably. Although with a little creativity, many more can be included! We have had up to 15 people in the booth at one time! We highly recommend to stay away from companies using booths that can only fit 4-6 people in them.
Is the photo booth easy to use?
The photo booth is VERY easy to use. Not only does our attendant help out every guest, but there are instructions on the screen as well.
Do you provide props?
Yes, we bring lots of props!. This includes masks, colored hats, boas, inflatable toys, signs, etc. All Props are sanitized after every event!
Are the props child friendly?
Yes. Children love our props. Most of our items included in each package will fit on most kids.
Can we supply our own props?
Yes. We encourage you to bring along any special props that your guests may enjoy.
What are the event cards?
Each guest receives an event card as they exit the photo booth. This card explains how to log into our website and view, print, share, and download all of their photos and videos for FREE!
How much time is needed to set up the photo booth?
Approximately 30-45 minutes.
Do you charge extra to set-up the photo booth?
No. Set-up is included in the price.
Is the photo booth wheelchair accessible?
Yes, we designed our booth with this in mind! The entrance is more than sufficient to accommodate any wheelchair or special need situation.
Can we personalize the prints?
Yes every event has their own personalized prints!
Can we use the photo booth to help raise money for our charity, school or church?
Yes. Please email us and we can talk to you about ways to do this. We are also open to suggestions. Remember we do offer rental discounts for schools, churches and non-profits.
Is a scrapbook included in your package?
Yes! You will have your choice of several high-quality scrapbooks to choose from for your special day. You can also of course bring your own personal book if you want instead. We will fill your book up that day with all the pictures printed and encourage guests to write in it as well!
What if I need to cancel or change the date?
There is never a charge for a date change, as long as we are available for your rescheduled date. If you need to cancel your order entirely, there is a $250.00 cancellation fee. This is in place to protect ourselves (like every vendor does) Our fee is very modest compared to most companies.
Can we remove a photo or photos from the event gallery?
Yes. Just email us and we can immediately take something down if needed.
Where do most of our events take place?
We service a wide range of events and locations and will travel anywhere in New England and most of New York. Most of our events take place in but does not limit) the following cities and towns: Massachusetts: Boston, Cambridge, Brockton, Cape Cod, Lowell, Worcester, Sturbridge, Chicopee, Springfield, Amherst and Pittsfield. Connecticut: Hartford, Enfield, Bristol, New Haven, New London, Branford, Bridgeport, Stamford, Norwalk, Greenwich, Waterbury and Danbury. Rhode Island: Providence, Warwick, Cranston, Pawtucket, Newport, Woonsocket, North Kingston, Lincoln, Middletown and Cumberland. New York: Poughkeepsie, Peekskill, White Plains, Albany, New Rochelle, Scarsdale, Tarrytown, Mount Kisco, Mamaroneck, Yonkers, Manhattan, Brooklyn, Queens, Bronx along with many more places in New Hampshire, Maine & Vermont too! Once more this does not limit us to where we travel, but to just give you an idea where most of our events take place and where we are most familiar.
Have we been to your Venue? Do we have any favorites?
Chances are we have been to your venue! Over the years we have been to just about every wedding venue in New England & New York! Although we do not have "favorites", we do have a list of venues we visit often and highly recommend! (In no particular order)
Massachusetts: Black Swan Country Club, Harrington Farm, Cruiseport Gloucester, Seaport Boston, The Villa, Boston Marriott, Highland Country Club, The Barn at Wright Farm, Old Sturbridge Village, Saphire Estate, Lakeview Pavilion, Publick House, Andover Country Club, Blissful Meadows, Zukas Hilltop Barn, Hotel Northampton, Chez Josef, Bittersweet Farm, Leicester Country Club, Union Station Grand Ballroom, Ludlow Country Club, The Ranch, Hadley Farms, Tekoa Country Club, Salem Cross Inn, Crestview Country Club, Twin Hills Country Club and Log Cabin.
Connecticut: Aria, Wadsworth Mansion, Saybrook Point Inn, New Haven Lawn Club, Anthony's Ocean View, The Barns at Wesleyan Hills, Saint Clements Castle, The Woodwinds, The Mansion at Harkness State Park, Farmington Club, Inn at Longshore, Water's Edge, Pond House, Bill Miller's Castle, Lace Factory, Owenego, The Branford House, The Society Room of Hartford, Saltwater Farm, The Riverhouse at Godspeed Station, The Waterview, Aqua Turf, Candlewood Inn, Pavilion on Crystal Lake and The Riverview.
Rhode Island: Belle Mer, Aldrich Mansion, Quidnessett Country Club, OceanCliff Hotel, Renaissance Providence Hotel, Warwick Country Club, Providence Marriott, Blithewold Mansion, Wrights Farm, Linden Place Mansion, Valley Country Club, Atlantic Beach Club, Kirkbrae Country Club, Providence Biltmore, Hillside Country Club, The Regatta Place and Hotel Providence.
New York: The Surf Club, The Fountainhead, V.I.P. Country Club, Abigail Kirsh at Tappan Hill Mansion, The Grandview, Poughkeepsie Grand Hotel, Anthony's Pier 9, The Garrison, Mamaroneck Beach & Yacht Club, Glen Island Harbour Club, Whitby Castle, Highlands Country Club, Falkirk Estate, CV Rich Mansion, Greentree Country Club, Doral Arrowwood and The State Room.